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You can purchase Support Packages or Ticket packs from this page. Each Support Package is yearly only, and you must use all your tickets in a year after purchasing date. A standard support package comes with each Enterprise, Professional or Developer edition.
 
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  • Prices are subject to change without notification.

  • We only give support to our registered customers if you are not registered with us please register now. Tickets are opened from the Customer's NeuroDNA Account.

  • Please read the Support Terms and Conditions before buying Support Packages.

  • All online sales are processed securely by our global reseller share-it!. Only registered users who supply a customer id in the additional information section can buy a support package. If you enter a wrong customer id, please contact us. Residents of Turkey should use this store instead.

  • If the amount is wire transferred directly to us, we will make 2% discount from the total price; however, all transfer commissions will be paid by the buyer. For a direct wire transfer, please contact us with request a quote form. We will send you the detailed a wire transfer information.

Select a Support Package
 
Premium Support Package  
Guaranteed response to your support queries within 1 working day
No ticket limit, and valid for 12 months Price: US$ 7000
 
4 Tickets Support Pack  
Guaranteed response to your support queries within 2 working days
Valid for 12 months Price: US$ 300
 
Single Incident Ticket  
Guaranteed response to your support queries within 1 working day
Valid for 3 months Price: US$ 300
 
 
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